DCLA Diamond Hotline
The DCLA Trustline is a free telephone hotline service that provides direct access to one of our DCLA laboratory team members for answers to your diamond questions.
Our diamond experts are happy to help with any and all inquiries, whether your questions are about a specific diamond, diamonds in general, the diamond certification process, or any other diamond-based issues you need assistance with.
If you are a consumer needing help with a diamond purchase, or perhaps have questions about a diamond you already have, calling the Trustline may help you assemble the diamond knowledge you need to feel confident with your precious purchase.
The Trustline is also open to members of the diamond and jewellery trade, acting as a support center for your queries.
Feel confident, feel secure – phone the Trustline.
DCLA Trustline
- 1300 66 DCLA (3252)
- Monday to Friday
- Hours: 9.30am to 4.30pm
The diamond trading floor that gives all diamond buyers direct access to DCLA guaranteed diamonds from Australian diamond dealers.
latest news
Friday 20 January, 2012
WORKSHOP: DIAMOND BUYING FOR CONSUMERS
Friday 9th March - Sign up for our 2 to 3 hour hands on workshop and discover what you need to know to buy the right diamond at the right price.
Thursday 19 January, 2012
OPPENHEIMERS SELL DE BEERS DIAMONDS STAKE
South Africa’s Oppenheimer dynasty has ended a century in the diamond business which shaped the region, selling its 40% of De Beers to global miner Anglo American for A$4.91 billion.
Friday 11 November, 2011
DIAMOND BUYING WORKSHOP FOR CONSUMERS
DCLA’s next in-laboratory workshop on ‘How to Buy a Diamond’ is set for Friday December 2.
Thursday 27 October, 2011
FOR JEWELLERS: WORKSHOP FOR DIAMOND SALES STAFF
DCLA diamond experts will walk participants through a diamond course specifically tailored for on-floor sales staff, in a hands on workshop presented at the DCLA Laboratory.
Monday 29 August, 2011
JEWELLERY WORLD
A new jewellery show produced by Jewellery World, Australia’s professional jewellery magazine, and Interpoint Events, an award winning exhibition company, will be launched next year.
Friday 20 May, 2011
DCLA CELEBRATES 10 YEARS
On May 2nd, 2011 The DCLA celebrated ten years in business as one of the world’s leading diamond certification laboratories.
Wednesday 4 May, 2011
AGS LAUNCHES DIAMOND SEARCH PLATFORM
The American Gem Society, in partnership with Verichannel, announced today the launch of a specialized search engine for diamonds graded by AGS Lab, available from AGS suppliers.